Setting Shipping Rates & Dates

Summary:

As a seller, you must set your shipping rates and shipping days during onboarding. These settings apply to all your orders and help buyers know when to expect their items.

Default Shipping Rate

• Enter your default shipping rate per order (e.g., $50).
• This is the standard amount charged to buyers for shipping unless a special rate applies.

Shipping Days

• Choose the days of the week you ship orders (e.g., Mon–Wed).
• By default, orders ship on the next available shipping day after the auction ends.
• Buyers can request a different date in their order preferences, but only on the days you’ve made available.

Geographical Special Rates (Optional)

• You can set discounted shipping rates for specific states.
• Example: Offer lower rates for nearby states like New York, New Jersey, or Connecticut.
• Enter the special rate and select the states it applies to.

In-Store Free Pickup

• Enable this option if you allow buyers to pick up items in person at no charge.
• Be sure to clearly state your pickup location and instructions in your Seller Policy.

Why It Matters

• Shipping rates and dates are displayed in your listings, so buyers know costs and timing before bidding.
• Accurate shipping settings reduce disputes and improve buyer confidence.
• These settings are required before you can start listing products.
• To see how buyers view and manage your shipping settings, read Understanding Shipping Rates & Dates.

Reminder:

All shipping must comply with our Terms and Conditions, including safe packaging for live animals.