Refunds on ReefnBid

How Refunds Work

Important Note: Refunds come from your Stripe account balance, not your linked bank account. If your Stripe balance is insufficient, the refund will fail.

To avoid this:

• Keep at least $1,000 in your Stripe account.
• Set your payouts to weekly instead of daily, so more funds remain available in Stripe.
• To update your payout schedule, log in to your Stripe dashboard → Settings → Payout schedule.

Step-by-Step: Issuing a Refund

From the ReefnBid Seller Dashboard:

1. Log in at sell.reefnbid.com.
2. Navigate to Orders.
3. Find the order you want to refund.
4. Click Refund on the top right corner.
5. Enter the amount (full or partial) and select the reason for refund.
6. Confirm and click refund.

The refund will be deducted from your Stripe balance and returned to the buyer’s original payment method.