Onboarding

Summary:

If you’re a new seller on ReefnBid, you must complete the Onboarding process before listing products. This ensures buyers see accurate business details, shipping options, and that your payouts are set up correctly.

Steps to Complete Onboarding

1. Role
   • Select Business Owner if you own the business.
   • If an account already exists for your business and you are not the owner, select Staff Member.
2. Profile
   • Enter your business name.
   • Upload a profile logo and banner.
   • These details are public and help represent your brand to buyers.
3. Shipping Rates
   • Set your default shipping rate and the days of the week you ship.
   • Add special rates for neighboring states if you offer them.
   • Check the box if you allow local pick-up.
4. Payment (Stripe Setup)
   • Create or connect your Stripe account to process payments.
   • Connect your bank account for payouts.
   • Verification may take a few minutes up to 24 hours.
   • Once connected, you’ll see the message: “Your account is connected.”
5. Dashboard Access
   • After Stripe is verified, you can access your Seller Dashboard and start listing products.

Editing After Onboarding

You can update your profile and shipping details anytime by clicking your name in the top right corner of the dashboard.