Say No to Text Messaging

Contact Sellers the Right Way - Use Messenger or Email for Seller Support

If you need help with an order or want to report an issue, use:

  • ReefnBid Messenger (recommended)
  • Email (acceptable)

Avoid using text messaging (SMS) or other informal channels.


Why This Matters

1. Stronger Buyer Protection

ReefnBid primarily relies on Messenger communication for dispute resolution. Email may help, but text messages are often not considered reliable.

2. Clear, organized communication

Messenger keeps conversations tied to your order, making it easier to resolve issues.

3. Better outcomes

Structured communication reduces misunderstandings and helps both sides respond more thoughtfully.


Best Practice

  • Start with ReefnBid Messenger
  • Use email if additional detail or attachments are needed
  • Avoid resolving issues via text or social messaging apps

Important Note

Using text messaging may:

  • Weaken your ability to file a claim
  • Make disputes harder to review
  • Reduce the likelihood of a fair resolution
Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.